In the UK customer metering has always been a thorny issue. However most other countries across the world treat this as any other service – the customer pays for the volume used. In these times of increasing pressure on utilities to reduce demand to conserve precious resources, UK utilities have much to learn from international practitioners who have already implemented customer metering, and who have addressed such issues as customer attitudes to metering and to tariff structures. Metering technology has also moved on apace. Automatic meter reading (AMR) has produced some innovative packages of technology - customer meter data capture, data communication and data handling and management.
The Global Customer Metering Strategies Summit 2007 examines case studies from utility practitioners worldwide – they describe their research and implementation programmes for customer metering and water demand management. Together, these programmes form a strategy for restoring diminishing resources in increasingly water stressed areas of the world. You will hear how expert practitioners from water utilities worldwide have faced these problems and have developed strategies to overcome them. During a time when many global water organisations are facing droughts and source restrictions, this is an essential, must-attend event for all global water companies.
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| PWD’s Commissioner is highly supportive of two of his key staff making presentations at the Global Customer Metering Strategies Summit…. . . More |
Tim Waldron
CEO
Wide Bay Water, Australia
Mary Ann Dickinson
Executive Director
California Urban Water Conservation Council, USA
Helen Twelves
Head of Supply Demand Balance
OFWAT
Paul Wright
Head of Economic Regulation Branch
Water Supply and Regulation Division, DEFRA
Rob Westcott
Head, Demand Management Unit
Environment Agency
Stephen Galea St John
Chief Officer, Water Operations
Malta Water Services Corporation
Mandla Xulu
Project Manager
Water Cycle Department, Rand Water
Stephen Junod
Director of Revenue Protection Program
Philadelphia Water Department, USA
Michael Hogan
Deputy Director of Field Operations
Philadelphia Water Department, USA
Dr. Zakaria Al Soufi
AMR Consultant
Abu Dhabi Water and Electricity Authority
Hussein Ahmed Ali
Senior Project Engineer
Automation Control and Telecom, Qatar General Electricity and Water Corporation, Kharamaa
Abdul Hamid Janahi
Manager
Electricity Projects, Qatar General Electricity and Water Corporation, Kharamaa
Severine Dinghem
Deputy Director
Compagnie des Eaux de Paris
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